CUSTOMER AND EMPLOYEE TRAINING
Effectively training your customers and employees is mission
critical. RDB Consulting, Inc. helps you assess your
training needs and develop training solutions.
- Training Plans
- Curriculum
- Certification Programs
- Training Manuals
- Coaching Materials
- Self-Paced Tutorials
- Web-Based Training
PERFORMANCE SUPPORT
RDB Consulting, Inc. user-friendly online help and
PDF/print user guides shorten customer learning curves, build
confidence, and reduce dependency on support staff.
- Online Help
- User Manuals
- System Administrator Guides
-
Getting Started Guides
- Deployment Guides
- API and Web
Services Documentation
- Troubleshooting and Reference Manuals
-
Quick Reference Guides
- Job Aids
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COMMUNICATION AND CONSENSUS
Gaining buy-in and participation for your projects is critical.
RDB Consulting, Inc. helps you to strategically
communicate with and build consensus among all your stakeholders.
- Facilitated Strategic Planning Sessions
- Strategic
Communications/Product Rollout Plans
- Company Web Pages and
Blogs
- Company Bulletins and Mass E-mails
- Newsletters
(Print and E-mail)
- Kick-Off Program Launches/Special Events
-
Town Hall Meetings
- Videos
PROJECT MANAGEMENT
RDB Consulting, Inc. provides turnkey management
services to deliver your training, documentation, and communications
projects on time and within budget.
CUSTOMER ACQUISITION AND SUPPORT
RDB Consulting, Inc. has extensive experience in
sales and marketing. We are uniquely positioned to help you close
deals and ensure customer satisfaction.
- Product and Service Presentations
- Product and Service Proposals
- Customized Training
- Customized Performance Support
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